Customer Service has ALWAYS been the cornerstone of our mission statement for Integrity Insurance Agency. In this age of online everything, it is sometimes difficult to know how to balance the demand for service through improved technology and service through that good old fashioned face-to-face, “service with a smile” relationship.
Our e-newsletter is an example of what we’re doing to try to take advantage of technology in order to improve our service to you. We have spent several months now working to formalize and standardize our approach to our annual review with our customers and are excited to announce the results of this effort.
Integrity Assurance Assessment is our commitment to you, our valued customer, that we will be contacting you to arrange a time to sit down and thoroughly review your family’s situation on an annual basis. Our goal is to meet with you approximately 30-60 days prior to insurance renewal each year. We will discuss any changes to your life circumstance and/or goals for the future.
Brooke Mills will be taking the lead in trying to make sure that you are contacted in a timely manner and your Integrity Assurance Assessment is conveniently scheduled for you.
When Brooke calls you, I hope you will be excited to sit down with her and explore the opportunities to save you premium dollars today and protect your family’s lifestyle tomorrow.