Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Topeka Reviews
Burlington Reviews
Recent Reviews
Chris S.
1 month ago
These guys took great care of me and my business needs. I couldn't ask for better, more transparent help and service.
Debby M.
1 month ago
Tim spent a substantial amount of time reviewing my current insurances with me. He explained things in detail and helped me know that I am insured appropriately.
Nadine B.
2 months ago
Great service and staff.
Scott T.
2 months ago
The name says it all. I have used Integrity for many years with great service, so when a friend of mine needed insurance I knew just where to take him. Tim was very helpful and thorough and went far ABOVE AND BEYOND expectations. Tim helped my friend to get the best price on a policy.
Marriott D.
2 months ago
Marshal helped me get a reliable efficient insurance plan. I will definitely continue using him for future properties!
Todd H.
2 months ago
Best company in Kansas. This team of excellent employees along side the fantastic ownership provide the best solutions in any case. Excellent customer service and fast responses. You will not regret doing business with them
Gigi W.
3 months ago
Allison was very thorough in reviewing my health insurance options. She answered all my questions and was very patient. And, best of all, she handled all the paperwork to get me enrolled in my plan. This is my second year working with her and I know I can call her anytime during the year if anything comes up with my coverage or billing.
Duane M.
3 months ago
I like them because they have well informed employees and the kicker is they have monthly insurance payments which works best for me at reasonable prices.
Heath B.
5 months ago
Very knowledgeable and very helpful
Chad H.
7 months ago
Carrie was great! I didn't expect to enjoy discussing insurance options, but I did. So far it's been a great experience.
richard W.
7 months ago
Nothing but good for Integrity, except this year they were really off by not doing their job, I went out on my own an saved about $1500 and that is apples to apples. One has to realize that Integrity draws a commission so I can see reluctance on their part if they can't make $$. Sorry but took my business away from Integrity.
David A.
7 months ago
Friendly and knowledgeable staff make buying insurance less of a drudgery.
Randy R.
7 months ago
Marshall was very helpful and worked to maximize coverage while minimizing rates.
Jennifer M.
8 months ago
Kind, friendly, helpful and great prices.
Randy B.
8 months ago
Very good outfit.
Tom S.
9 months ago
Jack was very professional and addressed every question I had in a timely manner.
Mickey M.
10 months ago
Quick response time...
Jacob D.
11 months ago
No nonsense. I said "lowest price", and I was given sime corners to choose to cut to drop the premium low enough that it felt like cheating.
Merlin W.
12 months ago
Very customer service oriented. Agents are knowledgeable and listen and assist the customer in making the right choices for their needs. Saved us almost $1500 for comparable coverage over what we were paying annually with our previous insurer.
Jeff K.
12 months ago
Tim Trail and Integrity Insurance is the best in Topeka, Kansas. No reason to look elsewhere for your insurance needs.
Nancy N.
1 year ago
Tim was very pleasant to work with.
Christine S.
1 year ago
I was impressed with Marshall, because he worked hard to find insurance for me. He drove out of town to do this for me and I felt it was very sincere.
Stephanie J.
1 year ago
Friendly, helpful, and very efficient! Exceeded my expectations.
William B.
1 year ago
Nice/friendly easy to get car insurance and a good price
Todd H.
1 year ago
This company cares about each client they have. Very professional and intelligent customer service. You should switch all of your insurance needs to this company. I did a year ago and it was the best thing I have ever done.
Down 2 Earth Yoga With K.
1 year ago
Grateful for Marshall at Integrity!! As a first time brick and mortar business owner, I was so lost in Insurance Lingo- he was so patient with me and explained my coverage for my yoga studio in terms that I could understand! Very kind gentleman! I’m so glad I was referred to him!
AB K.
1 year ago
I switched providers due to a very large increase in homeowners insurance from Am Fam. I found a number of agencies and providers with similar prices, but Larry at Integrity had a very good knowledge (due to his experience) and took the time to answer all of my many questions.
Arlene D.
2 years ago
Very easy to work with to keep policy in place. Professional .
Tim was very knowledgeable and saved me money.
Tim was very knowledgeable and saved me money.
Mike P.
2 years ago
Marshall is the best.
Ryan M.
2 years ago
Great team, prompt service.
D
2 years ago
See Tim. He’ll get you taken care of.
Cody Y.
2 years ago
Any questions or concerns I have, or changes in policy are addressed quickly. Great team! Definitely will keep my business and recommend to everyone!
Brandon D.
3 years ago
recommends
Marshall Madill is one of the most knowledgeable commercial insurance agents I have met. They will take great care of you and make sure you have the coverage that meets your exact business needs.
Laken B.
3 years ago
Best insurance agency ever with an amazing owner.
Michelle V.
4 years ago
recommends
I've been with Integrity insurance for over a year now and they always help me find the best deal. I love that I call them and I get a real human being on the other end. They also care about getting the best deal (as shown by a call I received after my initial call to explore further options).
Keith E.
4 years ago
recommends
Tim found me a great rate on car and home insurance. I just purchased a new home and he saved me enough to lower my monthly payment over what USAA wanted. Thanks
lana H.
5 years ago
After 30+ years we made the decision to leave our prior insurance company and proudly made the switch to Integrity Insurance with my brother, Matthew Harmon as our new go-to! This was not a "being supportive" switch either!! I made him do the leg work and he did an amazing job!! He found that we were paying unnecessary insurance, added road side assistance (which we apparently didn't have when Dalton had his wreck), and full windshield replacement!! Now our payments are significantly lower than we were paying with our prior insurance company, even with the added options! If you have ANY questions about your insurance...home, vehicle, business, etc...give Matt a call and let him work his magic for you!! An added bonus of switching, now we get to work with an awesome individual that TRULY cares that we have the best for our needs and he will treat you like family too!! #savingmoneynow #wemadetheswitch #integrityinsurance
Jay C.
6 years ago
recommends
Jan, Marshall, and the entire team at Integrity are great to work with. They are professional, knowledgeable, friendly, and provide excellent customer service. As a service provider, it is great to see a company that gets involved with their clients claims.That is when you need an insurance company the most.
Tonya D.
6 years ago
Down home people
David M L.
6 years ago
recommends
Marshall and the guys are great when ever I have an insurance need I can give Marshall and his crew a call my companies are fully back by Integrity Insurance Agency in Topeka Ks.
Gary J.
6 years ago
recommends
Honesty and always meet my needs
Tammy M.
6 years ago
recommends
We switched to Integrity and couldn't be happier. We had no idea what coverage we were missing until Marshall sat down with us and went over everything, personalizing our policy. It was a humbling experience for sure. We had no idea what we weren't "covered" for before meeting the Integrity team. Everyone we have spoken with or met with is knowledgeable and experienced, you truly do not know what you are missing out on if you don't make the switch!
Lee W.
7 years ago
recommends
it is a great insurance company
Ray M.
7 years ago
recommends
Friendliness and great coverage at an affordable price.
Tonya Lee A.
7 years ago
recommends
The Burlington people are friendly we all know each other and they have a good business
Gary J.
7 years ago
recommends
They always have time for me Great People
Kathy W.
7 years ago
recommends
Jan has been extremely efficient and easy to work with. We look forward to years of continued service. Competitive rates as well. A++
Cheryl Z.
7 years ago
doesn't recommends
Send paperwork by mail so I know what policies I have. When they expire. And the cost of each policy individually. Accounting is questionable. Received two pieces of mail same day. One was a bill for $1400 +\- other was a check for same amount
Becky A.
7 years ago
recommends
The staff at Integrity Insurance have always treated us like friends. They work hard to do the best for our needs.
Teresa C.
8 years ago
recommends
Marshall and Jan will do everything they can to meet your needs. Integrity was the perfect name for their Company. Nothing but the best.
Loretta H.
8 years ago
recommends
I recommend everyone to call Integrity Insurance for your insurance needs big and small - from my motorcycle friends to renters insurance and homeowners....I've never been put on hold or delayed when I have questions!!! Great bunch of professionals.
Marilyn H.
8 years ago
recommends
Jan and Marshal were wonderful to work when I first got my insurance with them. Even offered to help me settle up a claim with another insurance company. That's what I call being helpful. Haven't had any claims so far so that is a good thing. Sure they will supper to work with if the time every comes I need them
Rachael H.
8 years ago
recommends
I've been working with Tad and Jan and have had a great experience! Both have been very helpful with recommendations and they provide answers to questions in a very timely manner. A+!
Ellen T.
9 years ago
recommends
Been with them for quite awhile now, i have two types of transportation, their very affordable. They are very polite, and when i have any questions on anything, they are always there for me. Very Dependable.
Harlan B.
9 years ago
recommends
I can not say enough about the way Jan and Marshall treated me when I was looking for ins. They made it easy for me to decide what I needed and made it happen . Thank you both for such great service .
Beckie B.
9 years ago
I have only had two claims in my driving life, and one with Integrity. One phone call to my Agent Steve Lewis, he stepped in making sure that I was okay and all my needs were met. Had a small problem with the rental car, but called Steve and all was taken care of by the end of the day.
Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.
Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.




