Reviews

Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…

Give Us an Online Review!

Topeka Reviews

Burlington Reviews

Recent Reviews

Sylvia H.

15:16 26 Jan 21

Service quote was provided quickly. All my questions were explained clearly. 👍

Scot T.

01:32 08 Dec 20

I am relocating permanently to Topeka.I asked the Lord to guide my transition at every step, that I would only be able to say "God did that. "I found Integrity Insurance online. When I walked in the door and met Jan and Marshall Madill, I knew the Lord purposed our meeting.Wonderful Christian people, with a heart for the Lord.I came away with 2 new friends.They were able to help me with my home, auto and motorcycle policies.And as a BONUS, they are both fellow riders!I am Blessed to have met them and very much looking forward to our future as bothers, and sister in Christ.ScotEx 14:14

Pat O.

19:32 28 Oct 20

Working with Integrity Insurance has been a privilege and a pleasure. They were patient with me and explained things so I could understand. I have not had to have a claim processed, but I am confident that if I do they will be helpful and professional. I am thankful that they are the agency I work with.

Tyler C.

09:51 18 Sep 20

Working with Tim Trail has been a breeze, they saved my wife and I a lot of money!

CJ M.

13:44 02 Aug 20

My wife left a review but I wanted to do one myself. I am in the remodeling industry and deal with agents often for storm related damage. I can say 100% with zero doubt that these folks have your back through the claim process more than any other agency I have ever dealt with. The level of commitment they have for their clients is worth its weight in gold. They can be very competitive in pricing and being someonethat used to be guilty of looking for the “ best rate “ to save a few bucks, I can assure you that can back fire in your face when you need the coverage. I encourage you to trust in these folks and not try to save an additional $150 a year for a “better rate” this is a team you can trust.Disclaimer: The dollar amount was an example

Cindy W.

13:04 21 Jul 20

Quick to see to your needs! Help you to save money on your insurance policy. I love that they returned my call when needing help in cancellation of my renters policy. They take care of you!

Jay C.

15:28 25 Jun 20

Jan, Marshall, and the entire team at Integrity are great to work with. They are professional, knowledgeable, friendly, and provide excellent customer service. As a service provider, it is great to see a company that gets involved with their clients claims.That is when you need an insurance company the most.

Tonya D.

13:16 13 May 20

Down home people

Rich Z.

18:13 30 Apr 20

Fast and great price! A+

Dee M.

18:12 30 Apr 20

fast and great price! thank you

Ronnie W.

05:25 23 Apr 20

Amazing people Tim, and Jane were easy to work with. Tim, answered all my questions and gave me the best rate for my wife and I.

David M L.

17:17 24 Mar 20

Marshall and the guys are great when ever I have an insurance need I can give Marshall and his crew a call my companies are fully back by Integrity Insurance Agency in Topeka Ks.

Paul

04:27 24 Mar 20

Greatest in town

Georgianna W.

21:18 24 Jan 20

Excellent service! They found me a good company with the best rates. Their staff is friendly and helpful. Chris and Nick made buying insurance a good experience. If you are looking for insurance, Integrity Insurance Agency is just a a call away.

All Platform G.

15:15 08 Jan 20

Good people

spiderpig339

01:24 18 Dec 19

After a fender bender in January when the roads were slick my car insurance went up dramatically. Even after it being my first incident in all my years driving they increased my rates. I had no other option but to look elsewhere. I found Tim with Integrity Insurance and he took the time to find me better coverage than what I had very close to what I had paid before my accident. My only regret is not finding them earlier. Thanks again Tim! I appreciate it!

Gary S.

20:44 12 Dec 19

Integrity insurance is always there when I call or need them. They are especially helpful when I am in need to answer my questions or just to be there to talk when I need someone.

Kirsten W

20:11 05 Dec 19

Tim went above and beyond for us! We just recently bought our first home so he was very patient with us. He took the time to explain everything in detail which was so nice! Broke down the costs of everything so we weren’t getting any unexpected costs. We will be recommending Tim Trail to our family and friends! Thank you!

Gary J.

17:41 20 Nov 19

Honesty and always meet my needs

Tammy M.

17:32 20 Nov 19

We switched to Integrity and couldn't be happier. We had no idea what coverage we were missing until Marshall sat down with us and went over everything, personalizing our policy. It was a humbling experience for sure. We had no idea what we weren't "covered" for before meeting the Integrity team. Everyone we have spoken with or met with is knowledgeable and experienced, you truly do not know what you are missing out on if you don't make the switch!

Tammy M.

17:28 20 Nov 19

The team at Integrity go above and beyond any other insurance agency I've been with. I cannot express enough how relieved we are to have them in our lives. We have a small business and had no idea what coverage we were missing until we sat down with Marshall. We were shocked at how we were "covered" prior to meeting him. They take the time to go over every detail with you and really personalize your coverage. It was a humbling experience and we will never switch agencies.

Jenny&David V.

15:02 03 Nov 19

Its my regular insurance agency they are really good people

jane F.

16:10 25 Jul 19

We switched our insurance several years ago because they had the lowest prices for car and home insurance combined. Jan has contacted us within a day when we need a question answered. We haven't had any issues and feel confident if there is, they will take care of us immediately.

Shannon E.

03:08 11 Jul 19

This locally owned and operated insurance company is a pleasure to work with. Staff is friendly and very knowledgeable.

Lee W.

04:08 07 Jul 19

it is a great insurance company

James F.

13:23 30 Apr 19

Jan Marshall and Tim were extremely helpful in my transition with their insurance I was treated with the upmost respect I would recommend them to anyone looking to change insurance your name says it all Integrity !!

May T.

00:22 10 Apr 19

Verry good for cover your insurance

Ray M.

19:24 30 Mar 19

Friendliness and great coverage at an affordable price.

Tonya Lee A.

13:39 28 Mar 19

The Burlington people are friendly we all know each other and they have a good business

Cj M.

15:27 26 Feb 19

Marshall and Chris are great to work with. Marshall has been very personable and professional threw the whole process. Thank you

Gary J.

19:04 25 Jan 19

They always have time for me Great People

Kathy W.

19:19 22 Jan 19

Jan has been extremely efficient and easy to work with. We look forward to years of continued service. Competitive rates as well. A++

Rod N.

22:01 10 Jan 19

Very friendly and informative. Would recommend.

Crystal W.

00:04 06 Jan 19

Tim was a huge help when I was needing to leave the company I was with. He got me great coverage for a great price, I highly recommend them for all your insurance needs!

Kevin H.

18:39 03 Jan 19

Marshall and the entire staff were very helpful during our recent insurance review and renewal. They even helped us recover some money from a previous work comp audit.

David C.

14:59 21 Dec 18

The Integrity team lives up to their name by always providing top notch service and consideration.

Renee N.

14:37 19 Dec 18

Exceptional service for this new, small business!

Virginia S.

03:24 28 Oct 18

Thank you Jan! Honest company.

K S.

23:24 10 Oct 18

Excellent Job, Prompt quote with detailed explanation!

richard W.

17:21 25 Sep 18

Nothing but good reviews for this agency, Mr pastor good is a man of his word, he has a good person watching over him an he passes it on, thank you in advance for sharing him an his knowledge.Rich wallgren

Dave J.

16:17 21 Aug 18

Always friendly, efficient service. dj

Becky A.

13:50 21 Aug 18

The staff at Integrity Insurance have always treated us like friends. They work hard to do the best for our needs.

Paul M.

02:21 10 Aug 18

Found coverage for my wife after retirement plan dropped her from my policy. Great price and I am at ease again.

Donna Smith M.

23:46 09 Aug 18

Integrity Insurance will work for the customer to get you the very best prices.

Teresa C.

17:36 08 Aug 18

Marshall and Jan will do everything they can to meet your needs. Integrity was the perfect name for their Company. Nothing but the best.

Loretta H.

16:19 08 Aug 18

I recommend everyone to call Integrity Insurance for your insurance needs big and small - from my motorcycle friends to renters insurance and homeowners....I've never been put on hold or delayed when I have questions!!! Great bunch of professionals.

Robbie S.

14:52 08 Aug 18

Integrity Insurance is a wonderful organization run by wonderful people. I would reccomend their services to anyone.

richard W.

19:42 26 Jul 18

I give this group 6 STARS

Jennifer S

12:37 26 May 18

Great customer service! I got a much better rate through Integrity Insurance on my auto policy and it's going to save me 300 bucks this year!

Ellen T.

02:48 22 May 18

They are very nice,friendly and Dependable. Been with them a few year,s. Their there when you need them, and get the job Done. Jan Madill is the BEST ! Give,em a call ! Thank You Jan !

T D.

19:39 21 May 18

If your searching for an awesome insurance agency that will go the extra mile for you. Then look no further, Integrity Insurance Agency is your best find. Ask for Jan, she is polite and straight up honest with you.

Krystal C.

21:25 06 Apr 18

The best insurance company. Their customer service was beyond amazing they’re great people. Not only were they patient with me and interacted with my daughter but got me the lowest payment by 2x that of any other company. I was treated like family not another customer, I can go on and on about them but I encourage you to go through them for insurance☝🏾

Girdhar M.

11:16 02 Feb 18

I have my home, auto, life and rental insurances with Jan and Marshall for the last so many years. They proved to be very prompt, and helping attitude person. They helped me in set up my insurance needs and claim. I will definitely recommend their name.

Marilyn H.

21:40 20 Sep 17

Jan and Marshal were wonderful to work when I first got my insurance with them. Even offered to help me settle up a claim with another insurance company. That's what I call being helpful. Haven't had any claims so far so that is a good thing. Sure they will supper to work with if the time every comes I need them

Rachael H.

21:24 19 Sep 17

I've been working with Tad and Jan and have had a great experience! Both have been very helpful with recommendations and they provide answers to questions in a very timely manner. A+!

Ellen T.

04:07 11 Aug 17

Been with them for quite awhile now, i have two types of transportation, their very affordable. They are very polite, and when i have any questions on anything, they are always there for me. Very Dependable.

Harlan B.

14:57 17 May 17

I can not say enough about the way Jan and Marshall treated me when I was looking for ins. They made it easy for me to decide what I needed and made it happen . Thank you both for such great service .

Beckie B.

14:54 17 May 17

I have only had two claims in my driving life, and one with Integrity. One phone call to my Agent Steve Lewis, he stepped in making sure that I was okay and all my needs were met. Had a small problem with the rental car, but called Steve and all was taken care of by the end of the day.Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.

Fran E.

10:32 11 May 17

This agency has a great bunch of knowledgable friendly people working to insure that the customer gets the best insurance coverage. If I need something they get right back with me. Never had any problems. They believe in God and are very trustworthy agency.

Steve M.

22:57 02 May 17

Marshall really went above and beyond to ensure I received the best commercial insurance I could get and at a very good rate. He was never a hard sell, was very patient with me, and was terrific in helping me to understand what I needed and why.

Marian B.

20:06 16 Mar 17

We just went to Integrity Insurance for homeowners and auto insurance and was able to get the same coverage for a lot less money than we were paying, plus adding our travel trailer and roadside assistance. Marshall and Jan and the crew are truly people of INTEGRITY who care about us personally.

Jeff W.

22:08 27 Feb 17

I cannot imagine running my business without the peace of mind that Integrity Insurance Agency provides. Marshall and Tad do their job so I can do mine.

Erin S.

21:38 27 Feb 17

Tad did an awesome job setting me up with insurance for an out of state vehicle!

Jeremy P.

19:01 02 Feb 17

I have had the opportunity to get to know Marshall and Integrity is not only in the name, but it is that driving force that really shows what they stand for!!

Kristie C.

14:21 31 Jan 17

Integrity insurance is great! They always answer all the questions I ask in a very timely manner, and always work on getting your needs met.

Roxanna W.

19:40 30 Jan 17

great group of people! They do their best to find the best match for you!!

Donna L.

18:06 30 Jan 17

I've had Integrity Insurance for 2 years now on our houseboat and Jan was so helpful in getting our insurance set up. Reasonable rates and a very good company to purchase insurance from. Jan has been so helpful when I had questions! Highly recommend them!!!

Vanessa H.

14:32 30 Jan 17

Steve and his staff have been wonderful and friendly to work with. Should have made the switch sooner!

kay B.

22:47 29 Jan 17

jan worked to get us the best rate possible for our motorcycles...she's great to work with!

Shanay B.

22:23 29 Jan 17

They are great people and are great to work with even once we moved to Oklahoma. Tad found us a company so we didn't loose them as my agent

Paul M.

16:44 23 Jan 17

You will not find a better group of people to work with. Jan and Marshall are true professionals who really care about you and your family or business. They share their knowledge openly and point out many items that everyone else overlooks. They truly want the best for you. Integrity, trust and friendship are their most treasured goals. Give them a call. You won't be sorry.

Tim C.

02:01 04 May 16

after talking to my insurance agent on business insurance just to find out they are limited and limited is not a good word when your paying to get coverage.called 3 other agencies outrageous prices called integrity and had insurance in four days and great premiums thank you for integrity insurance and support

Karen S. G.

15:04 23 Apr 16

Great bunch of people to have work for you. Jan worked so hard to find me the best deals on insurance for all my needs. I couldn't believe how personable she was with me she was right there for you. And still is. My hat is off to the group they stand up for the meaning of Integrity. A Big thanks to Scott as well for setting me up with other needs for retirement and all.
I wish I would of found these guys long time ago. 5plus stars in my eyes. Thanks again for everyone that was involved in helping me out with all my insurance needs.

Emily M.

18:51 08 Feb 16

I have always had a wonderful experience dealing Steve at Integrity Insurance. Any time I have had questions or a change in my plan, I have always had a quick, immediate response. I know I can count on him!