When you experience a loss, who do you call first? So long as there are no victims, you probably contact your insurance company to begin the claims process. However, we here at Integrity Insurance Agency always recommend contacting our office before deciding to file a claim. We are here to serve our customers and help you navigate your coverage. A quick consultation could help you determine if filing a claim is in your best interest, or if you would be better served by absorbing some smaller costs yourself.
Your Deductible Matters
Sometimes there is a gray area in determining whether to file a claim – especially small claims that might not cost much more than your deductible. We recommend an independent appraisal of the loss if there is any question about whether or not the loss will exceed the deductible. We have local contractors that we trust to assess hail damage, as well as body shops for auto damage.
Winning a Small Claim Could Mean Losing Discounts
We know it feels good to hand your insurance company a bill for a small repair, especially after years of premiums with no claims. Unfortunately, a small ‘win’ now could actually turn into a big ‘loss’ later.
Your independent agent can point out the possible effects on your premiums if you decide to file a claim. Perhaps you would lose a claims-free discount. Maybe you run the risk of incurring a surcharge on your premiums for each additional claim you make. Considering that insurers can charge you more for claims as far back as 3, 5, or even 7 years in your history, it might pay to think twice about filing a small claim for dent or scratch.
Some Claims Should Always be Made
Higher premiums and the risk of cancellation are negligible when you are facing a significant loss or lawsuit. Insurance is designed to provide a financial safety net, and you should never hesitate to use it when you need it most. We can help guide you through the claims process and learn how to utilize your coverage in a way that best serves your needs.
Independent agents provide personalized service not available when you purchase insurance online. We will continue to be there for you long after you purchase coverage. To find out more about claims assistance from Integrity Insurance or to request your free quotes, contact our office today.