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Topeka Reviews

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Integrity Insurance Agency

Based on 189 reviews

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Todd H.

Best company in Kansas. This team of excellent employees along side the fantastic ownership provide the best solutions in any case. Excellent customer service and fast responses. You will not regret doing business with them

Gigi W.

Allison was very thorough in reviewing my health insurance options. She answered all my questions and was very patient. And, best of all, she handled all the paperwork to get me enrolled in my plan. This is my second year working with her and I know I can call her anytime during the year if anything comes up with my coverage or billing.

Duane M.

I like them because they have well informed employees and the kicker is they have monthly insurance payments which works best for me at reasonable prices.

Heath B.

Very knowledgeable and very helpful

Chad H.

Carrie was great! I didn't expect to enjoy discussing insurance options, but I did. So far it's been a great experience.

richard W.

Nothing but good for Integrity, except this year they were really off by not doing their job, I went out on my own an saved about $1500 and that is apples to apples. One has to realize that Integrity draws a commission so I can see reluctance on their part if they can't make $$. Sorry but took my business away from Integrity.

David A.

Friendly and knowledgeable staff make buying insurance less of a drudgery.

Randy R.

Marshall was very helpful and worked to maximize coverage while minimizing rates.

Jennifer M.

Kind, friendly, helpful and great prices.

Randy B.

Very good outfit.

Tom S.

Jack was very professional and addressed every question I had in a timely manner.

Mickey M.

Quick response time...

Jacob D.

No nonsense. I said "lowest price", and I was given sime corners to choose to cut to drop the premium low enough that it felt like cheating.

Merlin W.

Very customer service oriented. Agents are knowledgeable and listen and assist the customer in making the right choices for their needs. Saved us almost $1500 for comparable coverage over what we were paying annually with our previous insurer.

Jeff K.

Tim Trail and Integrity Insurance is the best in Topeka, Kansas. No reason to look elsewhere for your insurance needs.

Nancy N.

Tim was very pleasant to work with.

Christine S.

I was impressed with Marshall, because he worked hard to find insurance for me. He drove out of town to do this for me and I felt it was very sincere.

Stephanie J.

Friendly, helpful, and very efficient! Exceeded my expectations.

William B.

Nice/friendly easy to get car insurance and a good price

Todd H.

This company cares about each client they have. Very professional and intelligent customer service. You should switch all of your insurance needs to this company. I did a year ago and it was the best thing I have ever done.

Down 2 Earth Yoga With K.

Grateful for Marshall at Integrity!! As a first time brick and mortar business owner, I was so lost in Insurance Lingo- he was so patient with me and explained my coverage for my yoga studio in terms that I could understand! Very kind gentleman! I’m so glad I was referred to him!

AB K.

I switched providers due to a very large increase in homeowners insurance from Am Fam. I found a number of agencies and providers with similar prices, but Larry at Integrity had a very good knowledge (due to his experience) and took the time to answer all of my many questions.

Arlene D.

Very easy to work with to keep policy in place. Professional .
Tim was very knowledgeable and saved me money.

Response from the owner:Arlene, I am glad to help out and provide the coverage you need. Saving money is always nice to do.

Mike P.

Marshall is the best.

Response from the owner:Thank you Mike. I appreciate our friendship and the fact that you trust me with your insurance coverages for all these years.

Ryan M.

Great team, prompt service.

See Tim. He’ll get you taken care of.

Niko P.

Great service!

Response from the owner:Thank you Niko. We appreciate the thumbs up.

Cody Y.

Any questions or concerns I have, or changes in policy are addressed quickly. Great team! Definitely will keep my business and recommend to everyone!

justin W.

Great staff that will help you with your specific individual needs. Very nice and friendly people to speak with and make it easy to understand policies

Response from the owner:Justin-THANK YOU for your kind words. We greatly appreciate your business and the trust and confidence you have placed with Integrity Insurance Agency. We look forward to a long and successful relationship.

Cris L.

Friendly and very helpful setting up our business insurance!

Alexandria H.

Just spoke with Marshall, he was FANTASTIC! He literally talked us through everything we didn’t understand and helped us get the right coverage to make sure we were covered how we needed to be to protect us incase of an accident!

Response from the owner:AJ - Thank you so much for your kind words. I am grateful for the opportunity to work with you and Dustin and look forward to a long and fruitful relationship working together.

Brandon D.

Marshall Madill is one of the most knowledgeable commercial insurance agents I have met. They will take great care of you and make sure you have the coverage that meets your exact business needs.

Laken B.

Best insurance agency ever with an amazing owner.

Response from the owner:Laken-Thank you for your review. We truly appreciate the opportunity to serve you and look forward to many years of working together.

Michelle V.

I've been with Integrity insurance for over a year now and they always help me find the best deal. I love that I call them and I get a real human being on the other end. They also care about getting the best deal (as shown by a call I received after my initial call to explore further options).

Keith E.

Tim found me a great rate on car and home insurance. I just purchased a new home and he saved me enough to lower my monthly payment over what USAA wanted. Thanks

lana H.

After 30+ years we made the decision to leave our prior insurance company and proudly made the switch to Integrity Insurance with my brother, Matthew Harmon as our new go-to! This was not a "being supportive" switch either!! I made him do the leg work and he did an amazing job!! He found that we were paying unnecessary insurance, added road side assistance (which we apparently didn't have when Dalton had his wreck), and full windshield replacement!! Now our payments are significantly lower than we were paying with our prior insurance company, even with the added options! If you have ANY questions about your insurance...home, vehicle, business, etc...give Matt a call and let him work his magic for you!! An added bonus of switching, now we get to work with an awesome individual that TRULY cares that we have the best for our needs and he will treat you like family too!! #savingmoneynow #wemadetheswitch #integrityinsurance

Response from the owner:Lana - I'm not your brother, but I will say it has been a pleasure getting to know you. I just want to testify to the fact that you truly put Matt through the paces and made him "EARN" your business. WAY TO GO LANA!!! I also want to testify to the fact that Matt works just as hard for every single one of his customers, whether blood related or not. Once you make your switch to Integrity Insurance Agency, you're part of the family. Thank you Lana.

Jay C.

Jan, Marshall, and the entire team at Integrity are great to work with. They are professional, knowledgeable, friendly, and provide excellent customer service. As a service provider, it is great to see a company that gets involved with their clients claims.That is when you need an insurance company the most.

Tonya D.

Down home people

Response from the owner:Thank you Tonya. We appreciate the opportunity to serve you.

David M L.

Marshall and the guys are great when ever I have an insurance need I can give Marshall and his crew a call my companies are fully back by Integrity Insurance Agency in Topeka Ks.

Gary J.

Honesty and always meet my needs

Tammy M.

We switched to Integrity and couldn't be happier. We had no idea what coverage we were missing until Marshall sat down with us and went over everything, personalizing our policy. It was a humbling experience for sure. We had no idea what we weren't "covered" for before meeting the Integrity team. Everyone we have spoken with or met with is knowledgeable and experienced, you truly do not know what you are missing out on if you don't make the switch!

Lee W.

it is a great insurance company

Ray M.

Friendliness and great coverage at an affordable price.

Tonya Lee A.

The Burlington people are friendly we all know each other and they have a good business

Gary J.

They always have time for me Great People

Kathy W.

Jan has been extremely efficient and easy to work with. We look forward to years of continued service. Competitive rates as well. A++

Cheryl Z.

Send paperwork by mail so I know what policies I have. When they expire. And the cost of each policy individually. Accounting is questionable. Received two pieces of mail same day. One was a bill for $1400 +\- other was a check for same amount

Becky A.

The staff at Integrity Insurance have always treated us like friends. They work hard to do the best for our needs.

Teresa C.

Marshall and Jan will do everything they can to meet your needs. Integrity was the perfect name for their Company. Nothing but the best.

Loretta H.

I recommend everyone to call Integrity Insurance for your insurance needs big and small - from my motorcycle friends to renters insurance and homeowners....I've never been put on hold or delayed when I have questions!!! Great bunch of professionals.

Marilyn H.

Jan and Marshal were wonderful to work when I first got my insurance with them. Even offered to help me settle up a claim with another insurance company. That's what I call being helpful. Haven't had any claims so far so that is a good thing. Sure they will supper to work with if the time every comes I need them

Rachael H.

I've been working with Tad and Jan and have had a great experience! Both have been very helpful with recommendations and they provide answers to questions in a very timely manner. A+!

Ellen T.

Been with them for quite awhile now, i have two types of transportation, their very affordable. They are very polite, and when i have any questions on anything, they are always there for me. Very Dependable.

Harlan B.

I can not say enough about the way Jan and Marshall treated me when I was looking for ins. They made it easy for me to decide what I needed and made it happen . Thank you both for such great service .

Beckie B.

I have only had two claims in my driving life, and one with Integrity. One phone call to my Agent Steve Lewis, he stepped in making sure that I was okay and all my needs were met. Had a small problem with the rental car, but called Steve and all was taken care of by the end of the day.
Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.

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