Integrity Insurance Agency, Inc.

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BBB Accredited since 12/5/2018

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Topeka Kansas Insurance - Integrity Insurance Agency

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Topeka: 785-233-5401
Burlington: 620-364-1300

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Integrity Advantage

Integrity Assurance Assessment

Assessment 2021

Name
First Last
Address
Street Address Address Line 2 City State ZIP Code
Email
Phone
Personal Auto
Do you own any vehicles that we do not insure?
- Yes
- No
If you answered "Yes," please note that you will possibly reduce your premium by having ALL of your vehicles insured in the same place. That would also reduce the possibility of GAPS in your coverage. It would be in your best interest to have a discussion with your agent concerning this.
Are there any new drivers in your household?
- Yes
- No
In order to avoid problems at the time of an accident, it is vitally important that ALL DRIVERS residing in your household are accounted for on your policy. It would be in your best interest to have a discussion with your agent concerning this.
Do any of your vehicles include "after-market" accessories or customization that increases the value of the vehicle?
- Yes
- No
In order to avoid problems at the time of an accident, and to make sure the value of your vehicle is fully protected, it is important that you document and insure any and all accessories and/or customization for your vehicle.
Are you interested in learning more about, or adding to your policy any of the following coverages?
- Roadside Assistance/Emergency Service/Towing
- Rental Reimbursement
- Loan/Lease GAP coverage
- Additional Personal Injury Protection (PIP)
Roadside Assist: Whether you locked yourself out of your vehicle, have a flat tire, or are broke down on the side of the road, this coverage will pay when you call for help.Rental Reimbursement: When your vehicle is in the shop for a covered repair, having this coverage will pay some or all of the cost of renting a replacement vehicle.Loan/Lease GAP Coverage: Protects you when your vehicle is totaled by paying the difference between the value of the vehicle and the balance still owed on the loan.Additional PIP: Basic PIP is mandatory in a No-Fault State. You have the option of increasing your limit to provide higher benefits for your medical expenses and lost wages.p
Do you participate in any Transportation Networks with your vehicle, such as UBER/LYFT?
- Yes
- No
UBER/LYFT:The TNC insurance landscape is continuously evolving to meet the safety needs of drivers and passengers. Be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Do you use your vehicle for ANY business purpose, including delivery services such as GrubHub?
- Yes
- No
Business Use: Personal auto insurance doesn't provide adequate coverage for any accidents that occur while you are driving for business purposes. Be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Has the loan status on any of your vehicles changed in the past year?
- Yes
- No
If you have paid a vehicle off, be sure to let us know so we can remove the lienholder from your policy.
Notes:
Homeowners/Renters
Do you own any of the following items of Personal Property?
- Antiques, fine arts, silverware, or collections
- Jewelry
- Furs
- Value Camera Equipment or Musical Instruments
- Large amounts of Cash in your home
- Coin or Stamp Collection
- Guns
- None of the above
Your policy contains Sub-Limits for Theft of these items. Please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Have you made any major improvements, home additions, or added outbuildings in the past year?
- Yes
- No
If you answered "Yes," please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Do you own any of the following?
- Second/Seasonal Home
- Rental Property
- Vacant Land
- Farm Property
- None of the above
If you selected any of the above property types, please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Do you participate in any House Sharing such as AirBNB?
- Yes
- No
Airbnb does offer its hosts two forms of protection through its host guarantee program and host protection insurance. While hosts may be inclined to rely exclusively on these programs to manage their risks, there are significant gaps related to these offerings. Be sure to consider ALL of the risks. Please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Do you conduct any business or give private lessons in your home?
- Yes
- No
If you answered "Yes," Please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Do you own any of the following recreational items?
- Boat/JetSki/Wave Runner
- Motorbikes
- ATV
- Golf Cart
- Snowmobile
- Quad/Side-by-Side/Gator
- Drone
Operating a recreational-type vehicle or device is fun and exciting, but accidents happen. While you may not be concerned about the value of your boat or ATV or DRONE, you need to be concerned about the liability that comes with simply operating such items. Please consult with Integrity Insurance Agency to further discuss your coverage options and make sure you're adequately protected.
Are you interested in learning more about, or adding any of the following optional coverages, which are not included in the standard policy?
- Water Sewer Backup
- Service Line Coverage
- Equipment Breakdown
- Flood
- Earthquake
These coverages ARE NOT included in your standard homeowner's Policy. Please be sure to consult with Integrity Insurance Agency to further discuss your coverage options and to make sure you're adequately protected.
Would you be interested in an Umbrella policy that extends your Auto & Homeowners Liability coverage an additional $1M or more?
- Yes
- No
If you answered "Yes," a personal umbrella policy provides an extra layer of insurance coverage over your standard liability policies. It protects your personal assets by kicking in when your standard liability coverage is exhausted. Please consult with Integrity Insurance Agency to further discuss your coverage options and make sure you're adequately protected.
Notes:
Life/Health/Financial
Does everyone know where your important documents, such as Will, financial documents and insurance policies are located?
- Yes
- No
Do you have an up-to-date Will? (LegalShield)
- Yes
- No
Has anyone ever helped you determine exactly how much Life Insurance you need?
- Yes
- No
Do you have Mortgage Redemption Insurance, which pays off your house in the event of your death?
- Yes
- No
Are all members of you family protected by Life Insurance?
- Yes
- No
Do you have Disability Income Insurance in case you become sick or disabled?
- Yes
- No
Do you have Long Term Care Insurance?
- Yes
- No
Do you have any idea how much money you need when you retire?
- Yes
- No
Do you have a retirement or pension plan?
- Yes
- No
What are YOUR greatest concerns right now in regards to your overall Financial Plan?

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Excellent

Integrity Insurance Agency

4.9

Based on 128 reviews

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Todd H.

This company cares about each client they have. Very professional and intelligent customer service. You should switch all of your insurance needs to this company. I did a year ago and it was the best thing I have ever done.

Down 2 Earth Yoga With K.

Grateful for Marshall at Integrity!! As a first time brick and mortar business owner, I was so lost in Insurance Lingo- he was so patient with me and explained my coverage for my yoga studio in terms that I could understand! Very kind gentleman! I’m so glad I was referred to him!

AB K.

I switched providers due to a very large increase in homeowners insurance from Am Fam. I found a number of agencies and providers with similar prices, but Larry at Integrity had a very good knowledge (due to his experience) and took the time to answer all of my many questions.

Arlene D.

Very easy to work with to keep policy in place. Professional .Tim was very knowledgeable and saved me money.

Response from the owner: Arlene, I am glad to help out and provide the coverage you need. Saving money is always nice to do.

Mike P.

Marshall is the best.

Response from the owner: Thank you Mike. I appreciate our friendship and the fact that you trust me with your insurance coverages for all these years.

Ryan M.

Great team, prompt service.

D

See Tim. He’ll get you taken care of.

Niko P.

Great service!

Response from the owner: Thank you Niko. We appreciate the thumbs up.

Cody Y.

Any questions or concerns I have, or changes in policy are addressed quickly. Great team! Definitely will keep my business and recommend to everyone!

justin W.

Great staff that will help you with your specific individual needs. Very nice and friendly people to speak with and make it easy to understand policies

Response from the owner: Justin-THANK YOU for your kind words. We greatly appreciate your business and the trust and confidence you have placed with Integrity Insurance Agency. We look forward to a long and successful relationship.

Cris L.

Friendly and very helpful setting up our business insurance!

Alexandria H.

Just spoke with Marshall, he was FANTASTIC! He literally talked us through everything we didn’t understand and helped us get the right coverage to make sure we were covered how we needed to be to protect us incase of an accident!

Response from the owner: AJ - Thank you so much for your kind words. I am grateful for the opportunity to work with you and Dustin and look forward to a long and fruitful relationship working together.

S L

If there was any way to give Integrity Insurance 10 stars, I would do it. I was extremely unhappy with my last insurance company so went looking for new insurance. I stopped at Integrity Insurance where I met Jan Madill, she took me into her office and with her fantastic computer program found the least expensive insurance with even better coverage for soooooo much less than I was paying. She spent the time needed and found exactly what I both wanted and needed at the price I could afford. I Very Highly Recommend Integrity Insurance to anyone needing insurance with wonderful customer service and great prices.

Response from the owner: We appreciate your kind words and look forward to having you as a customer. Welcome to the Integrity family.

Proctor F.

Larry made our transition to a different agency (after 20 years with the same agent) easy and seamless. Much appreciated!

Response from the owner: Thank you for the "high 5" and be sure to let us know if you have any questions.

Denise J.

I am so grateful for Marshall. With very short notice, he found a very competitive policy for our apartment building. He is professional, experienced and made the process very easy. I highly recommend him!

Response from the owner: Denise, it was great to talk with you via phone conversations. We would love to meet in person when you are in the area.

Carol G.

Super easy to work with and they got me some really great pricing on home + auto insurance. Highly recommend.

Response from the owner: We appreciate the opportunity to help and serve you.

s t k g t a

Really great people to work with, their very polite and honest and they'll go step by step on their paperwork, I highly recommend integrity insurance 👍

Response from the owner: Thank you for the recommendation. We want everyone to understand the insurance they have.

Janiece H.

Jan and Marshal are the best! They answer any questions you have and get the very best prices on insurance!

Response from the owner: We are happy to serve you and appreciate your business.

Dennis G

Very professional, knowledgeable, and friendly. And Larry saved me money.Thanks for the great job

Response from the owner: Dennis, it is a good feeling to help our customers save money while keeping the appropriate insurance.

Mary H.

We like the fact that when we call with questions they are answered immediately and the service is excellent. I believe Marshall and Jan are great honest people and it's so nice to work with agents you have trust and confidence in. Thank you so much!

Response from the owner: Mary, thank you for your vote of confidence. We value your relationship.

Alan S.

Jan has taken care of me on all my questions. She will do her best to provide you with the best coverage for your needs.

Response from the owner: Alan, thank you for your vote of confidence and leaving a review. Our intention is to give you our best effort and we appreciate the partnership!

Kandi W.

Matt was very professional, knowledgeable, and helpful. I would highly recommend his agency.

Response from the owner: Kandi, thank you for taking time to share your thoughts. We try to exceed your expectations.

Laken B.

Best insurance agency ever with an amazing owner.

Response from the owner: Laken-Thank you for your review. We truly appreciate the opportunity to serve you and look forward to many years of working together.

Benjamin F.

Best place to get insurance. Very helpful people.

Response from the owner: Ben - We sincerely appreciate getting to know you and be able to serve you and your family for all of your insurance needs. I hope you continue to prosper in all your ventures in 2023. Stop in and see us when you have a chance.

Chris W.

Great service and a fair quote

Pam L.

Awesome experience! Efficient, professional, and saved a serious amount of money

Response from the owner: Pam, thank you for the awesome review. We hope you and your family have a great Christmas!

Jason W.

So glad I was referred to a honest insurance company. These people are not just out there to sell you insurance. They tailor your needs with the proper insurance thanks Marshall

Response from the owner: Jason-We're so privileged to have you as a part of the Integrity family. THANK YOU for allowing us to serve you.

john L.

Very good customer service!

Response from the owner: Thanks John. We really appreciate you and look forward to continuing to serve you.

Amber B.

Tim Trail is the best! I highly recommend him and all the folks at Integrity Insurance. They are true to their name and are very efficient and pleasant to work with.

Response from the owner: Thank you Amber. I truly appreciate your continued confidence in me and Integrity Insurance Agency.

Mary M

I've had my auto insurance through Integrity for the last two years. I have two vehicles and have fuul coverage on one and liability on the other. Integrity is the best! They found me great prices and my premiums have went down both years I've been with them. I pay my premium annually. Tim Trail and the team there is fantastic. He's always quick to answer emails and any questions that I ask. I highly recommend! Give them a call today!

Lareeda H.

Moved to Topeka anď needed an insurance agent. Love that they sat down in person with us and discussed or needs.

Frank R.

Quality quick service! Excellent people to work with! They go the extra mile when it comes to service!

Michelle V.

I've been with Integrity insurance for over a year now and they always help me find the best deal. I love that I call them and I get a real human being on the other end. They also care about getting the best deal (as shown by a call I received after my initial call to explore further options).

Kirsten W

Tim went above and beyond for us! We just recently bought our first home so he was very patient with us. He took the time to explain everything in detail which was so nice! Broke down the costs of everything so we weren’t getting any unexpected costs. We will be recommending Tim Trail to our family and friends! Thank you!

lana H.

After 30+ years we made the decision to leave our prior insurance company and proudly made the switch to Integrity Insurance with my brother, Matthew Harmon as our new go-to! This was not a "being supportive" switch either!! I made him do the leg work and he did an amazing job!! He found that we were paying unnecessary insurance, added road side assistance (which we apparently didn't have when Dalton had his wreck), and full windshield replacement!! Now our payments are significantly lower than we were paying with our prior insurance company, even with the added options! If you have ANY questions about your insurance...home, vehicle, business, etc...give Matt a call and let him work his magic for you!! An added bonus of switching, now we get to work with an awesome individual that TRULY cares that we have the best for our needs and he will treat you like family too!! #savingmoneynow #wemadetheswitch #integrityinsurance

Response from the owner: Lana - I'm not your brother, but I will say it has been a pleasure getting to know you. I just want to testify to the fact that you truly put Matt through the paces and made him "EARN" your business. WAY TO GO LANA!!! I also want to testify to the fact that Matt works just as hard for every single one of his customers, whether blood related or not. Once you make your switch to Integrity Insurance Agency, you're part of the family. Thank you Lana.

Tonya D.

Down home people

Response from the owner: Thank you Tonya. We appreciate the opportunity to serve you.

Beckie B.

I have only had two claims in my driving life, and one with Integrity. One phone call to my Agent Steve Lewis, he stepped in making sure that I was okay and all my needs were met. Had a small problem with the rental car, but called Steve and all was taken care of by the end of the day.Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.