Wilburn & Barb Ludlum

March 2, 2016 By Marshall Madill

Welcome to our first Client Spotlight!

barb-and-wilburn-ludlum — Barb & Wilburn displaying the Water Stand that Wilburn made

We are incredibly proud to be able to Spotlight Wilburn & Barb Ludlum, they have been Marshall’s clients since before Integrity Insurance Agency came to be. When we started Integrity Insurance Agency, Barb & Wilburn immediately asked for their policies to be moved to Integrity.

When we celebrated our 2-year anniversary in 2013, Barb & Wilburn received recognition for being Integrity Insurance Agency’s “Biggest Cheerleaders”. That plaque is proudly displayed right in their kitchen, which is the hub of everything in the Ludlum house, in beautiful Vassar, KS, just a few yards from Pomona Reservoir, one of the prettiest lakes in Kansas.

The Ludlums are active in their church, their community, civic organizations and a host of other activities. It’s difficult to imagine that they have ANY “free” time after they do all the stuff they do, but somehow Wilburn managing to craft some of the most amazing pieces in his woodshop. Here are some pictures of just a sample of the incredible talent and creativity that Wilburn exhibits. If you would be interested in purchasing anything that you see in these pictures, or if you have a project that you think Wilburn might be able to help you with, give us a call here at the agency and we’ll help you get connected.

Here are some pictures of just a sample of the incredible talent and creativity that Wilburn exhibits. If you would be interested in purchasing anything that you see in these pictures, or if you have a project that you think Wilburn might be able to help you with, give us a call here at the agency and we’ll help you get connected.

wilburn-with-his-pens — Wilburn with his “Bullet” and “Rifle” pens.

wilburn-and-jan — Wilburn & Jan looking at his Barn wood picture frames

pens — Closer look at these awesome “Bullet” & “Rifle” pens.

jewelry — Jewelry Boxes, Soap Dishes,
Saw Plaques, Center-piece

center-pieces — Rotating Center-piece with Salt/Pepper & Vase holder

Author

Marshall Madill
Marshall Madill is an agent and an owner of Integrity Insurance Agency in Topeka, Kansas. He can be reached at 785-233-5401.
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About Marshall Madill

Marshall Madill is an agent and an owner of Integrity Insurance Agency in Topeka, Kansas. He can be reached at 785-233-5401.

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I was impressed with Marshall, because he worked hard to find insurance for me. He drove out of town to do this for me and I felt it was very sincere.

Friendly, helpful, and very efficient! Exceeded my expectations.

Nice/friendly easy to get car insurance and a good price

This company cares about each client they have. Very professional and intelligent customer service. You should switch all of your insurance needs to this company. I did a year ago and it was the best thing I have ever done.

Down 2 Earth Yoga With K.

Grateful for Marshall at Integrity!! As a first time brick and mortar business owner, I was so lost in Insurance Lingo- he was so patient with me and explained my coverage for my yoga studio in terms that I could understand! Very kind gentleman! I’m so glad I was referred to him!

I switched providers due to a very large increase in homeowners insurance from Am Fam. I found a number of agencies and providers with similar prices, but Larry at Integrity had a very good knowledge (due to his experience) and took the time to answer all of my many questions.

Very easy to work with to keep policy in place. Professional .Tim was very knowledgeable and saved me money.

Response from the owner: Arlene, I am glad to help out and provide the coverage you need. Saving money is always nice to do.

Marshall is the best.

Response from the owner: Thank you Mike. I appreciate our friendship and the fact that you trust me with your insurance coverages for all these years.

Great team, prompt service.

See Tim. He’ll get you taken care of.

Great service!

Response from the owner: Thank you Niko. We appreciate the thumbs up.

Any questions or concerns I have, or changes in policy are addressed quickly. Great team! Definitely will keep my business and recommend to everyone!

Great staff that will help you with your specific individual needs. Very nice and friendly people to speak with and make it easy to understand policies

Response from the owner: Justin-THANK YOU for your kind words. We greatly appreciate your business and the trust and confidence you have placed with Integrity Insurance Agency. We look forward to a long and successful relationship.

Friendly and very helpful setting up our business insurance!

Just spoke with Marshall, he was FANTASTIC! He literally talked us through everything we didn’t understand and helped us get the right coverage to make sure we were covered how we needed to be to protect us incase of an accident!

Response from the owner: AJ - Thank you so much for your kind words. I am grateful for the opportunity to work with you and Dustin and look forward to a long and fruitful relationship working together.

If there was any way to give Integrity Insurance 10 stars, I would do it. I was extremely unhappy with my last insurance company so went looking for new insurance. I stopped at Integrity Insurance where I met Jan Madill, she took me into her office and with her fantastic computer program found the least expensive insurance with even better coverage for soooooo much less than I was paying. She spent the time needed and found exactly what I both wanted and needed at the price I could afford. I Very Highly Recommend Integrity Insurance to anyone needing insurance with wonderful customer service and great prices.

Response from the owner: We appreciate your kind words and look forward to having you as a customer. Welcome to the Integrity family.

Larry made our transition to a different agency (after 20 years with the same agent) easy and seamless. Much appreciated!

Response from the owner: Thank you for the "high 5" and be sure to let us know if you have any questions.

I am so grateful for Marshall. With very short notice, he found a very competitive policy for our apartment building. He is professional, experienced and made the process very easy. I highly recommend him!

Response from the owner: Denise, it was great to talk with you via phone conversations. We would love to meet in person when you are in the area.

Super easy to work with and they got me some really great pricing on home + auto insurance. Highly recommend.

Response from the owner: We appreciate the opportunity to help and serve you.

Really great people to work with, their very polite and honest and they'll go step by step on their paperwork, I highly recommend integrity insurance 👍

Response from the owner: Thank you for the recommendation. We want everyone to understand the insurance they have.

Jan and Marshal are the best! They answer any questions you have and get the very best prices on insurance!

Response from the owner: We are happy to serve you and appreciate your business.

Very professional, knowledgeable, and friendly. And Larry saved me money.Thanks for the great job

Response from the owner: Dennis, it is a good feeling to help our customers save money while keeping the appropriate insurance.

We like the fact that when we call with questions they are answered immediately and the service is excellent. I believe Marshall and Jan are great honest people and it's so nice to work with agents you have trust and confidence in. Thank you so much!

Response from the owner: Mary, thank you for your vote of confidence. We value your relationship.

Jan has taken care of me on all my questions. She will do her best to provide you with the best coverage for your needs.

Response from the owner: Alan, thank you for your vote of confidence and leaving a review. Our intention is to give you our best effort and we appreciate the partnership!

Matt was very professional, knowledgeable, and helpful. I would highly recommend his agency.

Response from the owner: Kandi, thank you for taking time to share your thoughts. We try to exceed your expectations.

Tim found me a great rate on car and home insurance. I just purchased a new home and he saved me enough to lower my monthly payment over what USAA wanted. ThanksDown graded to a three. One of the benefits when he sold me car insurance was they have several companies. That way you can get the best price. When renewal went up a lot he could not be bothered to shop around. He said he couldn’t be bothered to jump to a different company. That’s not how it works. If the house insurance jumps again it’s gone too

Best insurance agency ever with an amazing owner.

Response from the owner: Laken-Thank you for your review. We truly appreciate the opportunity to serve you and look forward to many years of working together.

Best place to get insurance. Very helpful people.

Response from the owner: Ben - We sincerely appreciate getting to know you and be able to serve you and your family for all of your insurance needs. I hope you continue to prosper in all your ventures in 2023. Stop in and see us when you have a chance.

Great service and a fair quote

Awesome experience! Efficient, professional, and saved a serious amount of money

Response from the owner: Pam, thank you for the awesome review. We hope you and your family have a great Christmas!

So glad I was referred to a honest insurance company. These people are not just out there to sell you insurance. They tailor your needs with the proper insurance thanks Marshall

Response from the owner: Jason-We're so privileged to have you as a part of the Integrity family. THANK YOU for allowing us to serve you.

Very good customer service!

Response from the owner: Thanks John. We really appreciate you and look forward to continuing to serve you.

Tim Trail is the best! I highly recommend him and all the folks at Integrity Insurance. They are true to their name and are very efficient and pleasant to work with.

Response from the owner: Thank you Amber. I truly appreciate your continued confidence in me and Integrity Insurance Agency.

After 30+ years we made the decision to leave our prior insurance company and proudly made the switch to Integrity Insurance with my brother, Matthew Harmon as our new go-to! This was not a "being supportive" switch either!! I made him do the leg work and he did an amazing job!! He found that we were paying unnecessary insurance, added road side assistance (which we apparently didn't have when Dalton had his wreck), and full windshield replacement!! Now our payments are significantly lower than we were paying with our prior insurance company, even with the added options! If you have ANY questions about your insurance...home, vehicle, business, etc...give Matt a call and let him work his magic for you!! An added bonus of switching, now we get to work with an awesome individual that TRULY cares that we have the best for our needs and he will treat you like family too!! #savingmoneynow #wemadetheswitch #integrityinsurance

Response from the owner: Lana - I'm not your brother, but I will say it has been a pleasure getting to know you. I just want to testify to the fact that you truly put Matt through the paces and made him "EARN" your business. WAY TO GO LANA!!! I also want to testify to the fact that Matt works just as hard for every single one of his customers, whether blood related or not. Once you make your switch to Integrity Insurance Agency, you're part of the family. Thank you Lana.

Down home people

Response from the owner: Thank you Tonya. We appreciate the opportunity to serve you.

I have only had two claims in my driving life, and one with Integrity. One phone call to my Agent Steve Lewis, he stepped in making sure that I was okay and all my needs were met. Had a small problem with the rental car, but called Steve and all was taken care of by the end of the day.Everything else went smoothly, because of Steve with every question answered. I love the old school CUSTOMER SERVICE he provides, which is above and beyond what is expected of him. Thanks to Integrity Insurance and Steve Lewis, I know I am well taken care of.

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